Custom PC Builder
WARRANTY & RETURNS
Your LYTE PC is covered with our safe delivery guarantee. That means that if your PC arrives with any issues/damage we will repair or replace the entire system with no cost to you. We will even cover shipping!
On top of that, every LYTE PC comes with a 1 year full warranty. That means we will cover any defects for the entirety of your first year of ownership.
On top of the 1 year warranty many of the parts in your computer also include manufacturer warranties. For example, nearly all of our power supplies include a 3 year warranty. That means even if you are out of our 1 year warranty many of your components will still be covered!
In the end, our goal is to make buying and owning a PC as easy as possible.
All LYTE PCs can be returned within 30 days of delivery. For any refunds (non replacements) customer pays return shipping.
If you get your PC and have any issues we will replace the entire PC for free. We will even send the replacement PC first. Only once you receive this replacement PC will you then ship back the original. We cover shipping for this entire process.
You have an option on checkout to add refund assurance to your order. This ensures that even if your PC is damaged in shipping you can send it back for a full refund. At that point we will be responsible for any broken parts. Refunds for custom PCs without Assurance will be charged a 15% restocking fee. Regardless of refund assurance, if your item arrives broken or inaccurate in any way we will fix or replace the entire PC for free (we even cover shipping). Refund assurance simply allows a full cash refund no questions asked.
In the end, our goal is to keep all of our customers happy and ensure you get the PC and performance you expect!
How long is the processing time?
Answer Currently, due to the component shortage, the processing time is based on supply. The average processing time is 30 – 40 days but can be longer or shorter based on supply.
Is the PC upgradable?
Answer Yes! All of our PCs use standard, non-proprietary parts and are fully upgradeable on your own. We actually encourage it!
What if the PC arrives broken?
Answer If your PC arrives broken we will send you a replacement PC for completely free! We even cover shipping.
Does this PC come with a WiFi?
Answer The PC does not come with WiFi out of the box. You can add a USB WiFi adapter at checkout.
What all comes with the computer?
Answer This computer comes with a power cord, user manual, sticker, and any accessories that your components came with.
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